Ground handling: Key services for efficient operations
1. What Is Ground Handling?
Ground handling comprises all the activities carried out from landing until the next takeoff.
Its main goal: minimize time on the ground while ensuring safety, precision, and operational efficiency.
According to Jethandling’s Operations Team:
“Every minute on the ground is an opportunity to demonstrate efficiency. Our job is to make sure the aircraft is ready for its next flight without delays.”
Main ground handling tasks:
- Aircraft marshalling and taxiing assistance.
- Placement of chocks, cones, and signage.
- Connection to ground power units (GPU).
- Passenger and crew assistance.
- Coordination with immigration and customs.
- Loading and unloading of luggage or special cargo.
- Direct communication with the control tower and airport authorities.
2. The Importance of Ground Handling in Executive Flights
In commercial aviation, procedures are standardized.
In executive and charter aviation, every flight is unique: schedules may change, and itineraries can vary within minutes.
Efficient handling ensures:
- Absolute punctuality to meet demanding itineraries.
- Personalized attention for passengers and crew.
- Discretion and safety for diplomatic, corporate, or private flights.
Thanks to Jethandling’s physical presence at airports in Ecuador and Peru, every operation is executed with speed, control, and precision.
3. Integrated Services Offered by Jethandling
Jethandling’s competitive advantage lies in offering integrated ground handling services under a single provider.
This optimizes time, eliminates intermediaries, and guarantees uniform quality standards.
Included services:
- Ramp reception with personnel specialized in executive and commercial aircraft.
- Full crew assistance (transportation, catering, documentation).
- Loading, unloading, and baggage handling with certified GSE equipment.
- Supervision of fuel supply and aircraft cleaning.
- 24/7 coordination of complementary and operational services.
“Centralizing the operation under a single provider reduces risks and maximizes efficiency.” — Jethandling Operations Management
4. Jethandling’s Standard Procedure
Each stop follows a carefully structured workflow to reduce errors and ensure operational precision:
- Pre-planning: receiving requests and assigning personnel.
- Ramp preparation: positioning of vehicles and equipment.
- Aircraft reception: marshalling and securing with chocks and cones.
- Service execution: comprehensive attention under continuous supervision.
- Dispatch and departure: final review and confirmation with the crew.
This standardized process maintains optimal timing and constant communication with operators and trip planners.
5. Jethandling’s distinctive benefits
- Strategic coverage at airports in Ecuador and Peru.
- Certified in-house staff experienced in executive jets, military aircraft, and large operations.
- Comprehensive service portfolio, avoiding multiple providers.
- Immediate response for urgent or last-minute flights.
- Direct and constant communication throughout the entire operation.
“Our goal is for every client to feel that their operation is in the best hands — from first contact to takeoff.” — Jethandling Team
6. Common ground handling mistakes
In executive aviation, even minimal deviations can lead to costs and delays.
Frequent mistakes to avoid:
- Lack of prior coordination between crew and ramp.
- Delays in equipment arrival at the ramp.
- Poor communication with the control tower.
- Improper use of PPE by personnel.
- Lack of FOD (Foreign Object Debris) inspection on the ramp.
Jethandling prevents these issues through continuous training, internal audits, and certified protocols.
7. Recommendations for operators and trip planners
To achieve uninterrupted operational flow:
- Centralize coordination with a single, reliable provider.
- Confirm updated itineraries and schedules.
- Communicate special aircraft or passenger requirements.
- Maintain constant contact with the ramp coordinator.
8. Recent success cases
- Diplomatic flight Quito–Lima: Full coordination (fuel, catering, transport, and dispatch) in 90 minutes.
- Corporate charter in Guayaquil: Support for a large aircraft with continuous GPU connection.
- Special operation in Manta: Reception and dispatch of an Antonov aircraft with oversized cargo under special safety measures.
These examples reflect Jethandling’s operational capability to adapt to demanding scenarios without compromising safety or punctuality.
9. The Future of ground handling
The sector is moving toward full digitalization and real-time traceability.
Jethandling already integrates digital tools that allow:
- Online tracking of each service status.
- Direct communication between crew and coordinator.
- Digital control and record of timing and movements.
Additionally, the push for sustainability is driving the adoption of electric GSE equipment and eco-efficient processes, areas where Jethandling is actively investing.
Conclusion
Ground handling is the invisible backbone that determines the success of every flight.
At Jethandling, we combine experience, in-house personnel, technology, and regional coverage to guarantee smooth and safe operations.
With presence at strategic airports in Ecuador and Peru, we ensure that every flight departs on time — with precision and confidence.
🔍 FAQ
What does ground handling include?
It includes taxiing assistance, ground power connection, cargo handling, passenger services, and full operational coordination from arrival to takeoff.
Why is ground handling key in executive flights?
Because it allows total flexibility for last-minute itinerary changes, offering personalized attention and discretion at all times.
Does Jethandling offer international coverage?
Yes. It currently operates at airports in Ecuador and Peru, with strategic alliances throughout Latin America.
Is the service available 24/7?
Yes. Jethandling provides round-the-clock support for urgent or out-of-schedule flights